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Citigroup Business Process Solutions

  • 1,000 - 50,000 employees

Citigroup Business Process Solutions Graduate Programs & Internships

  • Banking & Financial Services
  • Business Process Outsourcing

The Citigroup Business Process Solutions Story

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.

The Recruitment Process

Due to the pandemic, all applications will be processed via phone, this way we are assured of your safety.

Application Process (Over The Phone):

  1. Prescreening Interview 
  2. Recruitment Interview
  3. Final Interview

Qualifications:

  1. College Graduates of a Bachelor's Degree or any 4-year Course
  2. High School graduates must have at least 6 months experience in an international BPO / call center role
  3. Fluent in English and the ability to communicate daily with clients in the said language
  4. Amenable working on shifting schedule, holidays, weekends & extended work hours
  5. Amenable to working in BGC, Taguig
  6. Applicants should be Filipino citizens or hold relevant residence status

CBPS MAY ASSIGN CANDIDATES TO DIFFERENT BUSINESSES BASED ON CANDIDATE PROFILES, AVAILABLE OPENINGS & BUSINESS NEEDS. APPLICANTS MUST BE WILLING TO WORK IN BONIFACIO GLOBAL CITY.

*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third-party service providers, to hold, use and otherwise process my data in connection with my job application.

Remuneration & Career prospects

Gross Salary: PHP 26,000

Other Benefits:

  • Healthcare Benefits on Day 1
  • Retirement Plan
  • Career Growth (Internal Mobility) - We promote from within

Jobs & Opportunities

Locations With Jobs & Opportunities
  • Taguig City, Metro Manila
Hiring candidates with qualifications in
B
Business & Management
C
Creative Arts
E
Engineering & Mathematics
H
Humanities, Arts & Social Sciences
I
IT & Computer Science
L
Law, Legal Studies & Justice
M
Medical & Health Sciences
P
Property & Built Environment
S
Sciences
T
Teaching & Education